Medical Information

For all medical inquiries, please visit Genentech Medical Affairs at http://medinfo.gene.com

Report Adverse Events (AEs)

(888) 835-2555

Submit a Form

24 hrs/day, 7 days/week

Medical Questions about Genentech Medicine

(800) 821-8590 24 hrs/day, 7 days/week

Connect Virtually with a Medical Science Liaison

Submit a Form  

Clinical Trial Information

(888) 662-6728 Monday - Friday, 5am - 5pm PT

Report Product Complaint

(800) 334-0290 Monday - Friday, 5am - 5pm PT

Providers, Wholesalers & Distributors
Product Supply Questions
Genentech Customer Service

(800) 551-2231

Additional Information here

Monday - Friday, 6am - 5pm PT